PRIVACY POLICY

spirit light is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how your information is collected, used, stored, and protected.

1. Information We Collect
We may collect personal information such as your name, email address, phone number, booking details, and payment information. We may also collect sensitive information voluntarily shared during sessions, such as emotional or spiritual concerns. Automatic analytics data (such as IP address or browser type) may be collected through cookies to improve website performance.

2. How We Use Your Information
Your information is used to deliver Services, manage bookings and payments, communicate with you, improve our website and offerings, and comply with Australian legal obligations. We do not sell or rent your information to third parties.

3. Disclosure of Information
Your personal information may be disclosed only when required by Australian law (such as subpoenas or safety concerns) or when necessary for third-party providers to process payments or bookings (e.g., Stripe, PayPal, scheduling systems). These providers have their own privacy policies.

4. Storage & Security
We take reasonable steps to protect your data from loss, misuse, or unauthorised access through secure systems, trusted payment processors, and restricted staff access. Despite these measures, no online system is completely risk-free.

5. Access & Correction
You may request access to, or correction of, your personal information at any time by contacting us directly.

6. Data Retention
We retain your information only for as long as necessary to provide Services, comply with legal obligations, and maintain business records. Once no longer required, data is securely deleted.

7. International Data Transfers
If third-party systems used for payments or bookings store data overseas, your information may be transferred outside Australia. These providers must adhere to strong privacy and security frameworks.

8. Updates to this Policy
This Privacy Policy may be updated periodically. Updated versions will be posted on this website with a revised date.

9. Contact Information
For privacy inquiries, access requests, or complaints:
Email: hello@spirit-light.com.au
Business Name: spirit light
Location: South Australia, Australia

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.